Legal

Terms of Service

Effective September 2, 2026

These Terms govern use of the runabe.ai website and of ABE, the autonomous backlog engine, whether you are browsing the site, evaluating ABE, or using it under a pilot or subscription. They are a contract between you and ABE, the business that operates runabe.ai ("ABE", "we", "us").

1. Scope and definitions

"Service" means ABE: the hosted software, workers, console, connectors, documentation, and any pilot, replay, or evaluation we run for you. "Order" means a pilot agreement, order form, or statement of work signed by both parties. If an Order conflicts with these Terms, the Order controls for that engagement.

"Customer Content" means the repositories, tickets, attachments, credentials, configuration, and other material you make available to the Service. "Output" means code changes, tests, pull requests, comments, reports, and evidence the Service produces for you from Customer Content. "Policy" means the eligibility, risk, autonomy, and approval rules you configure in the Service.

2. Private beta status

ABE is in private beta. Features, limits, connectors, and supported models may change, be withdrawn, or be added without notice. Unless an Order says otherwise, the Service is provided without uptime or support commitments, and we may suspend or end beta access at any time.

3. Access and accounts

You must be at least 18 and authorized to bind the organization you represent. You are responsible for the people you give access to, for the credentials and tokens you connect, and for keeping them scoped to the repositories and projects you intend ABE to see. Tell us promptly at hello@runabe.ai if you suspect unauthorized access.

4. Your content and your code

You own Customer Content. You grant us a non-exclusive, worldwide license to host, copy, process, transmit, and display Customer Content only as needed to provide the Service, to keep it secure, and to comply with law. We do not use Customer Content to train machine-learning models, and we configure our model providers so that they do not either.

You confirm you have the rights and permissions needed for ABE to access and modify the repositories and ticketing systems you connect, including any third-party code within them.

5. Changes ABE produces

As between you and us, you own the Output delivered to your repositories and ticketing systems, and we assign to you any rights we may have in it. Output is generated by automated systems and third-party models, may be similar to output generated for others, and is not warranted to be original, correct, or free of third-party rights. We retain all rights in the Service itself, including the methods, prompts, evaluation data, run records, and aggregated, de-identified statistics derived from operating the Service.

6. Review, policy, and merges

By default ABE produces review-ready pull requests and does not merge. Any automatic approval or merge happens only under a Policy you enable. You are responsible for every Policy you configure, for reviewing Output before it reaches production unless your Policy deliberately says otherwise, and for the consequences of merging or deploying Output. A run that ends in "needs human review", "declined", or "blocked" is a normal outcome of the Service, not a defect.

7. AI models and providers

The Service sends the minimum context needed for a task to third-party model providers, currently Amazon Web Services (Amazon Bedrock), Anthropic, and OpenAI, under accounts we manage unless your Order specifies otherwise. Provider terms and retention settings are described in our Privacy Policy and, for customers, in the Data Processing Addendum. We may change providers or models; where your Order restricts providers, we will honor it.

8. Our intellectual property

The Service, its architecture, pipeline, agents, evaluation harness, policies, documentation, brand, and all improvements are owned by us or our licensors and are protected by copyright, trade secret, and trademark law. "ABE", "Run ABE", "Maker", "Breaker", and the ABE mark are our trademarks. No rights are granted except the limited right to use the Service under these Terms and your Order.

9. Acceptable use

You will not, and will not allow anyone to:

• copy, modify, translate, or create derivative works of the Service, or attempt to decompile, reverse engineer, or otherwise discover its source code, prompts, models, policies, or methods;
• use the Service, its documentation, or any demonstration of it to build, train, or improve a product or service that competes with ABE;
• publish or share benchmarks, evaluations, or comparisons of the Service without our written consent;
• access the Service by automated means other than the interfaces we provide, or probe, scan, or test its security without written permission;
• connect content you do not have the right to process, or use the Service to create, distribute, or conceal malicious code;
• resell, sublicense, or provide the Service to third parties, or remove any proprietary notice.

10. Confidentiality

Each party will protect the other's Confidential Information with at least reasonable care, use it only for the purpose of the relationship, and share it only with people and advisers who need it and are bound by comparable obligations. Our Confidential Information includes the non-public features and design of the Service, roadmaps, pricing, security details, pilot results, and the identity of our customers. Yours includes Customer Content and non-public business information. Confidential Information does not include information that is public without breach, already known to the recipient, independently developed, or lawfully received from a third party. These obligations last five years after disclosure and, for trade secrets, for as long as the information remains a trade secret. Nothing here permits either party to use the other's Confidential Information retained in memory; there is no residuals right.

11. Feedback

If you send suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it without obligation to you. Feedback never includes Customer Content.

12. Fees

Fees, if any, are set in your Order and are exclusive of taxes. Unless the Order says otherwise, invoices are due within 30 days and non-refundable, and we may suspend the Service for accounts more than 15 days overdue after notice.

13. Term and termination

These Terms apply while you use the Service. Either party may end an engagement as the Order provides, or on 30 days' written notice if the Order is silent. Either party may terminate immediately for a material breach that is not cured within 15 days of notice. On termination we stop processing, and within 30 days delete or return Customer Content as described in the Data Processing Addendum, except where law requires retention. Sections 5, 8, 10, 11, 14, 15, 16, 17, and 18 survive.

14. Warranties and disclaimers

Each party warrants it has authority to enter these Terms. Otherwise the Service and all Output are provided "as is" and "as available". We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that Output will be correct, complete, secure, or resolve any particular ticket. Output must be reviewed by you before you rely on it.

15. Limitation of liability

To the fullest extent allowed by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, however caused. Each party's total liability arising out of these Terms and any Order is limited to the greater of the fees paid or payable by you in the twelve months before the claim and USD 1,000. These limits do not apply to a party's breach of Section 10, to your breach of Section 9, to indemnification obligations, or to liability that cannot be limited by law.

16. Indemnification

You will defend and indemnify us against third-party claims arising from Customer Content, your Policy configuration, your merging or deployment of Output, or your breach of Section 9. We will defend and indemnify you against third-party claims that the Service itself, excluding Output and third-party models, infringes a patent, copyright, or trademark, and we may resolve such a claim by modifying or replacing the Service or ending the engagement with a refund of prepaid unused fees. The indemnified party must give prompt notice, sole control of the defense, and reasonable cooperation.

17. Governing law

These Terms are governed by the laws of the State of Mississippi, without regard to conflict-of-law rules, and the state and federal courts located in Mississippi have exclusive jurisdiction. Either party may seek injunctive relief in any court to protect its intellectual property or Confidential Information.

18. General

These Terms, the Privacy Policy, the Data Processing Addendum where applicable, and your Order are the entire agreement and replace prior discussions. We may update these Terms by posting a new version with a new effective date; material changes to an active Order take effect at renewal unless you agree sooner. Neither party may assign these Terms without consent, except to a successor in a merger or sale of substantially all assets, or, for ABE, to an entity formed to carry on the ABE business. Neither party is liable for delay caused by events outside its reasonable control. The parties are independent contractors. Notices go to hello@runabe.ai and to the contact in your Order. If any provision is unenforceable, the rest remains in effect.

ABE · United States · hello@runabe.ai